Site Information

Contact Us

If you need assistance, would like to make a suggestion, report an error or ask a question please do not hesitate to contact us. All feedback is welcome and appreciated.

You can contact us via any of the methods below:

Live Chat

See that blue box on the right-hand side of the screen? Click that, and someone should be with you shortly.


We are contactable via telephone on Mondays, Wednesdays and Fridays, 9am-4pm, excluding public holidays. Outside of these times, you can either leave a message, or contact us via one of the other methods (e.g. email or Live Chat).

Australian Customers:  1800 88 66 92 (free call)

International Customers:  +61.3.9357 7642


Related to an order you have made -

All other emails go to -

Contact Form

My Parrot Shop Contact Form


My Parrot Shop

6 / 17-25 Kinder Street


VIC  3061 Australia

* If you plan to post anything to us, let us know by email or phone first, so we know to expect it.

* We're mainly an online business, however visits to our factory can be made by appointment.

Also see About Us